Returns & Exchanges

LISA YANG offers a 14-day return policy from the date of delivery for all unworn, unwashed items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original LISA YANG packaging and include the printed return form inside the box.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 10 business days.